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Buyer services


The Hôtel Drouot offers a free packing service. It allows buyers to transport their purchases in the best possible conditions.

Located on the ground floor of the building, in the Customer Area, this service is available during auctions, Monday to Friday from 1:30pm to 6:30pm.


From Monday to Friday | 1:30pm-6pm:
& open Saturdays [Check here] | 8-10am :
6 bis, rue Rossini
75009 Paris - France

Tél. +33 (0)1 48 00 20 18

As to respect health measures, please book an appointment with the storage service to withdraw your lot. Once your appointment has been set, please go directly to 6bis rue Rossini, at the security desk. The storage service is open from Monday to Saturday, from 1:30pm to 6pm. Thank you for your cooperation.

Before you book an appointment, please be sure to being able to present the printed and paid invoice, along with the lot’s tag. Book an appointment here.

Drouot's Storage Service is open Monday to Friday from from 1:30pm to 6pm.
The storage area can be accessed after presenting an ID card.

Lots purchased at the Hôtel Drouot can be collected free of charge in the auction room until 7pm on the evening of the sale and between 8am and 10am the next morning.

If you are unable to collect your lot immediately, the Storage Service will take care of it.

This service is subjected to the following conditions:

- Administration fees incl. tax by lot: €5, €10, €15, €20, €25, depending on the nature of the lot*.
- Storage fees incl. tax by lot: €1, €5, €10, €15 or €20/day, with effect from the 5th working day depending on the nature of the lot*.

Administration fees are capped at €50 incl. tax per collection.
A 50 % reduction of storage costs is granted to foreign clients and French professionals based outside of Paris, upon presentation of supporting documents.

Please be advised that:

- Lots are handed over by Drouot Storage after full and clear payment of the storage costs, upon presentation of the paid invoice and/or the sales’ticket.
- Any lot that has not been collected within one year from its entry date into the Storage Service will be deemed abandoned and its ownership transferred to the Hôtel Drouot as a guarantee to cover storage costs.

* Lots are deemed:
Extra small: jewellery, books, unframed works on paper smaller than A4 format
Small: paintings measuring less than 1.5 x 1.5 m, lots with a small volume and small weight
Medium: paintings measuring more than 1.5 x 1.5 m, lots with a small volume but high weight
Large: lots with high volume & weight
Huge : sets of furniture


Drouot has established a partnership with The Packengers, which offers door to door deliveries in Paris and close region, as soon as the day after the auction.
The Packengers can also provide quotes for international shippings.

Any additionnal information is available at Drouot’s Client Services Office located at Drouot’s ground floor.
Detailed prices are available here.


Our partners

Paintings restoration

Atelier de Drouot offers to preserve and restore paintings, frames and polychrome works of art. Located 250m away from Drouot, both professionals and private collectors can request these services. Works from all periods and mediums can be treated, including canvases, wood or copper panels, large formats and frames. Any restoration will be agreed upon a diagnostic and a quote – both are available freely. Atelier de Drouot’s restoration are made upon the ethics dictated by the ICCROM and the ECCO Code.

Atelier de Drouot
45, rue du Faubourg Montmartre - 75009 Paris
Contact: +33 (0)9 52 23 95 66

Mondays to Fridays from 9:30am to 6:30pm, Saturdays upon appointment.

Ceramics restoration

Located 50m away from Drouot, Atelier Sabatier offers restoration of ceramics, from the most ancient to contemporary pieces. For 25 years, it has been working on earthenware, porcelain, terra cottas, biscuits, enamels on copper, alabaster, plasters, etc. Professionals and private collectors can request a free quote. Atelier Sabatier is referenced among the “Artisans du Patrimoine” and “Métiers d’Art” directories.

Atelier Sabatier
10, rue de la Grange Batelière - 75009 Paris
Contact: +33 (0)1 47 70 07 11 / +33 (0)6 11 39 62 25


art passionately!

The iconic Hôtel Drouot is the leading auction place in France. Open to all, the institution is a key marketplace for art connoisseurs. Whether you are a demanding collector or not, you will be able to keep up with the latest art market news, browse the upcoming sales and main results, take part in events... Stay connected to this unique place through our auctions and exhibitions calendars, and explore the unique universe of this fascinating world through our guide and variety of services.
Experience art passionately!